Menu:Home Contact UsOrder StatusView Cart

Navigation Bar

 

Return and Warranty Information

We guarantee against manufacturing defects for 30 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
 
Items may be returned only with prior authorization.
 
All shipping and handling fees are non-refundable with an exception where NoveltyGiftsAndMore has made an error by shipping and incorrect item to the customer.  In this case, Member must contact NoveltyGiftsAndMore to obtain a return label or request a merchandise pick up.  Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable.  NoveltyGiftsAndMore must be informed of the receipt of incorrect merchandise within a week of the delivery.
 
Unwanted Returns: Unwanted product returns will be subject to a 25% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.
 
Refused Delivery: Returns falling under this category will be treated as "Unwanted Returns", consequently they will be subject to a 25% restocking fee.  The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 25% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
 
Defective Items:  A customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.
 
If the return has been received to our warehouse after 30 days from the original day of the receipt of the merchandise, it will be sent to the Member at their expense.

All reimbursements are done in the form of a company credit which can be used towards new orders. Member may request a refund back to the credit card in which case a 5% credit card processing fee will be deducted from the total amount of the refund.  Refunds may take 3 to 5 business days to post back to the credit card.

Others Are Viewing

1. Coby CD-RA145 AM/FM ALARM CLOCK AND CD PLAYER


Coby CD-RA145 AM/FM ALARM CLOCK AND CD PLAYER

Top Loading Compact Disc Player Programmable Track Memory...
Category: Alarm Clocks
Price: $49.99

2. Boss Intense by Hugo Boss 3.0 oz


Boss Intense by Hugo Boss 3.0 oz

Launched in 2003, Boss Intense by Hugo Boss for women is...
Category: Women's Fragrance
Price: $49.99

3. Vivitar ViviCam 3355 1.3 MP Digital Camera


Vivitar ViviCam 3355 1.3 MP Digital Camera

Sensor: 1.3 Megapixel, 24-bit color Camera modes: digital...
Category: Digital Cameras
Price: $39.99

4. Initial HDTV-260 26 LCD HDTV


Initial HDTV-260 26 LCD HDTV

Product Features: TV tuner 26" LCD TV Anti-Glare and Reflection...
Category: LCD-Flat Screen
Price: $499.99

5. Supersonic SC-178DVD 7'' Portable DVD Player


Supersonic SC-178DVD 7'' Portable DVD Player

Value-priced model features an innovative, removable battery...
Category: DVD Players Portable
Price: $129.99

Most Viewed

1. MP3 Desk Lamp Hannah Montana Guitar


MP3 Desk Lamp Hannah Montana Guitar

Hannah Montana fans will love her new guitar desk lamp.Rock...
Category: Novelty Lamps
Price: $79.99

2. Panasonic Lumix DMC-TZ3K 7.2MP Digital Camera with 10x Optical Image Stabilized Zoom


Panasonic Lumix DMC-TZ3K 7.2MP Digital Camera with 10x Optical Image Stabilized Zoom

28mm wide-angle Leica DC lens and 10x optical zoom in a compact,...
Category: Digital Cameras
Price: $299.99

3. Supersonic SC-178DVD 7'' Portable DVD Player


Supersonic SC-178DVD 7'' Portable DVD Player

Value-priced model features an innovative, removable battery...
Category: DVD Players Portable
Price: $129.99

4. Halston Z-14 4.2 oz Cologne for Men


Halston Z-14 4.2 oz Cologne for Men

Created by the design house of Halston in 1976, Halston Z-14...
Category: Men's Fragrance
Price: $39.99

5. Panasonic Kx-fg2451 2.4ghz Cordless Phone And Plain Paper Fax Kxfg2451


Panasonic Kx-fg2451 2.4ghz Cordless Phone And Plain Paper Fax Kxfg2451

2.4 GHz GigaRange cordless telephone and all digital answering...
Category: Office and Home
Price: $149.99


 

Copyright ©2009 NoveltyGiftsAndMore.com
All Rights Reserved.